MFA & SSPR

Multi-factor Authentication and Self-Service Password Reset 

Multi-factor Authentication at IVCCD requires the Microsoft Authenticator App, which must be installed on your smartphone.

This setup process was done on an Apple iPhone. The process is similar for Android smartphones.

Please complete all steps

Install the Microsoft Authenticator App

Note: Do not launch the App until asked to do so later in this guide

On your smartphone (Android and iOS are supported), download the Microsoft Authenticator App from the appropriate App Store:

iOS - https://apps.apple.com/app/microsoft-authenticator/id983156458

Android - https://play.google.com/store/apps/details?id=com.azure.authenticator

App icon should look similar to this:

Install the Microsoft Authenticator App

Account Access/Login

In your web browser open the following link: https://aka.ms/ssprsetup

A Microsoft login page will open

If asked for your username/email, enter your Iowa Valley email address (example: test.testerson@iavalley.edu)

Click Next

Enter your Iowa Valley password

Click Sign In

A notification box will open indicating that more information is required

Click Next

Microsoft Authenticator App Setup

Note: Before proceeding, you must have the Microsoft Authenticator App installed on your smartphone – Do not launch the App until asked to do so.

Note: Screenshots are from an iPhone, set up on an Android device may be slightly different

Note: When opening the App on your smartphone, make sure to allow notifications

Start the setup of the Microsoft Authenticator App by clicking Next

Click Next again

Launch the Microsoft Authenticator App on your smartphone

Click Allow to allow the Authenticator App to send notifications

Click OK if the following notification box appears

Click Skip twice until you get to the screen asking you to setup a Work Account (do not add a personal account or a non-Microsoft account)

Click OK to allow the Authenticator App to access your Camera

Using the camera on your smartphone, scan the QR code displayed on your web browser

Click Next