Multifactor Authentication and Self-Service Password Reset
(OPTION 1)
Note: Two options are available for setting up Multifactor Authentication (MFA).
Option 1 (shown below) uses the Microsoft Authenticator App which must be installed on your smartphone. This option will send approval notifications to your smartphone and is the most secure MFA method.
If you are unable or prefer not to use the Microsoft Authenticator App, a test message option (Option 2) is available. With this method, you will receive a code via text message.
This setup process was done on an Apple iPhone. The process is similar for Android smartphones.
Please complete all steps.
Note: Do not launch the App until asked to do so later in this guide
On your smartphone (Android and iOS are supported), download the Microsoft Authenticator App from the appropriate App Store:
iOS - https://apps.apple.com/app/microsoft-authenticator/id983156458
Android - https://play.google.com/store/apps/details?id=com.azure.authenticator
App icon should look similar to this:
Account Access/Login
In your web browser open the following link: https://aka.ms/ssprsetup
A Microsoft login page will open
If asked for your username/email, enter your Iowa Valley email address (example: test.testerson@iavalley.edu)
Click Next
Enter your Iowa Valley password
Click Sign In
A notification box will open indicating that more information is required
Click Next
Proceed to either the Microsoft Authenticator App Setup (Option 1 - below) section or the Text Message Authentication Setup (Option 2) section
Microsoft Authenticator App Setup (Option 1)
Note: If you are unable or prefer not to use the Microsoft Authenticator App, skip to Text Message Authentication Setup (Option 2) section. Otherwise, continue with this section.
Note: Before proceeding, you must have the Microsoft Authenticator App installed on your smartphone – Do not launch the App until asked to do so
Note: Screenshots are from an iPhone, set up on an Android device may be slightly different
Note: When opening the App on your smartphone, make sure to allow notifications
Start the setup of the Microsoft Authenticator App by clicking Next
Click Next again
Launch the Microsoft Authenticator App on your smartphone
Click Allow to allow the Authenticator App to send notifications
Click OK if the following notification box appears
Click Skip twice until you get to the screen asking you to setup a Work Account (do not add a personal account or a non-Microsoft account)
Click OK to allow the Authenticator App to access your Camera
Using the camera on your smartphone, scan the QR code displayed on your web browser
Click Next
You are asked to test/try out the Authenticator App
You will notice that the Next button is grayed out
Within the Authenticator App on your Smartphone, click the Approve button
Once you click Approve and after a few seconds, you will be notified that the notification was approved
You can now click Next
The Authenticator App on your smartphone is now set up
Start the setup of text authentication using a mobile (cell) phone by entering your cell number
Click Next
A six-digit code will be sent to your cell phone
Enter the code and click Next
Text authentication is now setup as an approved authentication method
Click Next
A summary of your settings will be displayed
Click Done
Continue to the Account Management - Security Info Page below
If asked to approve your sign in request, do so by clicking the Approve request on your smartphone
In many cases, the Approve request will appear in your notifications
If it does not, open the Microsoft Authenticator App
Click Approve on your smartphone as quickly as possible – the request will timeout
You should now be on the Security Info page
If you are not, navigate to: https://aka.ms/mysecurityinfo
Log into your account (enter email address, password, and approve request if needed)
Click on the Security Info tab if it does not open to the Security Info screen
This page displays all your approved authentication methods
You can edit, add, and delete methods (see Setup Additional Email below)
You can change your default Sign-In Method (see Confirm Default Sign-In Method below)
Confirm Default Sign-In Method
Confirm that the Default Sign-In Method is Microsoft Authenticator – notification
If the method needs to be changed, click the Change link
Select Microsoft Authenticator – notification from the dropdown and click Confirm
Setup Additional Email
Add a secondary (personal) email address
Click Add method
Select Email from the dropdown and click Add
Enter your email address and click Next
Enter the code emailed to the provided email address
Click Next
Once confirmed, you will be notified that the email registration was successful
Your email address will be added to the list of verification methods
The registration process is now complete!