Multifactor Authentication and Self-Service Password Reset
(OPTION 2)
Note: Two options are available for setting up Multifactor Authentication (MFA).
Option 1 uses the Microsoft Authenticator App which must be installed on your smartphone. This option will send approval notifications to your smartphone and is the most secure MFA method.
If you are unable or prefer not to use the Microsoft Authenticator App, a test message option (shown below) is available. With this method, you will receive a code via text message.
This setup process was done on an Apple iPhone. The process is similar for Android smartphones.
Please complete all steps.
Note: Do not launch the App until asked to do so later in this guide
On your smartphone (Android and iOS are supported), download the Microsoft Authenticator App from the appropriate App Store:
iOS - https://apps.apple.com/app/microsoft-authenticator/id983156458
Android - https://play.google.com/store/apps/details?id=com.azure.authenticator
App icon should look similar to this:
Account Access/Login
In your web browser open the following link: https://aka.ms/ssprsetup
A Microsoft login page will open
If asked for your username/email, enter your Iowa Valley email address (example: test.testerson@iavalley.edu)
Click Next
Enter your Iowa Valley password
Click Sign In
A notification box will open indicating that more information is required
Click Next
Proceed to either the Microsoft Authenticator App Setup (Option 1) section or the Text Message Authentication Setup (Option 2) section
Text Message Authentication Setup (Option 2)
Note: If you are unable or prefer not to use the Microsoft Authenticator App, continue with this section to set up Text Message Authentication.
Note: Screenshots are from an iPhone, set up on an Android device may be slightly different
Start the setup by clicking I want to set up a different method link
Select Phone from the dropdown
Click Confirm
Enter your cell phone number
Make sure "Text me a code" is selected
Click Next
A six-digit code will be sent to your cell phone
Enter the code and click Next
Text authentication is now setup as an approved authentication method
Click Next
Personal Email Authentication Setup (secondary authentication method)
If the Microsoft Authenticator window pops up, click the I want to set up a different method link; otherwise, continue on
Select Email from the dropdown
Click Confirm
Enter a personal email address (must be a non-Iowa Valley email address)
Click Next
Enter the code emailed to the provided email address
Click Next
Your personal email address is now registered as an approved authentication method
A summary of your settings will be displayed
Click Done
Continue to the Account Management - Security Info Page below
Account Management
Security Info Page
If asked if you want to stay signed in – click Yes
If asked to approve your sign in request, do so by clicking the Approve request on your smartphone
In many cases, the Approve request will appear in your notifications
If it does not, open the Microsoft Authenticator App
Click Approve on your smartphone as quickly as possible – the request will timeout
You should now be on the Security Info page
If you are not, navigate to: https://aka.ms/mysecurityinfo
Log into your account (enter email address, password, and approve request if needed)
Click on the Security Info tab if it does not open to the Security Info screen
This page displays all your approved authentication methods
You can edit, add, and delete methods (see Setup Additional Email below)
You can change your default Sign-In Method (see Confirm Default Sign-In Method below)
Confirm Default Sign-In Method
Confirm that the Default Sign-In Method is Microsoft Authenticator – notification
If the method needs to be changed, click the Change link
Select Microsoft Authenticator – notification from the dropdown and click Confirm
Setup Additional Email
Add a secondary (personal) email address
Click Add method
Select Email from the dropdown and click Add
Enter your email address and click Next
Enter the code emailed to the provided email address
Click Next
Once confirmed, you will be notified that the email registration was successful
Your email address will be added to the list of verification methods
The registration process is now complete!